Shipping Policy
Last Updated: June 28, 2026
1. ORDER PROCESSING & SHIPPING FORMULA
We are committed to delivering your orders as efficiently as possible. To provide transparency, please note that your total delivery time is calculated as follows: Total Delivery Time = Order Processing Time + Transit Time
Order Processing Time: 1 – 3 business days (Monday – Friday). This includes verifying your order, quality checks, and packaging.
Transit Time: 7 – 15 business days. This is the time it takes for your package to travel from our global logistics hubs to your destination.
Please note: Orders placed on weekends or public holidays will be processed on the next business day.
2. SHIPPING FEES
3. ORDER TRACKING
Once your order has been shipped, we will send you a shipping confirmation email containing a unique tracking number. You can monitor your package’s real-time status and location via www.17track.net. If you do not receive a confirmation email within 3 business days, please check your spam folder or contact us at sales@limtelal.com.
4. SHIPPING DESTINATIONS
We offer worldwide shipping to the majority of countries and regions. In the rare event that your location is affected by logistics restrictions, we will contact you via email immediately to provide alternative solutions or process a full refund.
5. ADDRESS MODIFICATIONS
If you need to change your shipping address, please contact us at sales@limtelal.com by 11:00 PM (PDT, -7 GMT) on the same day the order was placed. Requests submitted after this window may not be honored if the order has already entered the dispatch process. Please ensure your shipping details are accurate to avoid delays.
6. BILLING VS. SHIPPING ADDRESS
You may designate a shipping address that differs from your billing address during the checkout process. Please ensure both are complete and accurate to facilitate prompt delivery.
7. CONTACT US
If you have any questions regarding your shipment or delivery status, please reach out to our customer support team:
Email: sales@limtelal.com
Response Time: We aim to respond to all inquiries within 24–48 business hours on business days.